Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SSM Health

      Engaged employer

      SSM Health reviews

      Unstable Work Place - Customer Service SSM Health Employee Review

      1.0
      Dec 30, 2023
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and great coworkers

      Cons

      Where do I begin? We were outsourced to Optum in 2022, only to have SSM break the contract with Optum in 2023. Now SSM has offered former employees their jobs back, so they can continue to support SSM. Unfortunately, for SSM most of their talent has found new jobs with stability.

      Explore other reviews about SSM Health

      5.0
      Apr 20, 2026
      Multi modality technologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work life balance in

      Cons

      Some pettiness, favoritism and immaturity

      avatar
      SSM Health Response
      3w
      Thank you for your feedback. We appreciate your kind words. Your feedback helps us improve our processes. Have a great day!
      3.0
      Jun 4, 2026
      Patient access representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The Co-workers I work with are amazing.

      Cons

      There is a lot of chaos low pay or loss of positions so the higher ups can get more income or build things. The frontline are not appreciated like they should be and they are not very clear with expectations or open about things that need improvement.

      See reviews by: Helpful|Rating|Date|All
      Related searches: SSM Health jobs | SSM Health salaries | SSM Health benefits | SSM Health interviews
      SSM Health reviewsSSM Health Customer Service reviewsSSM Health review