RUN !!!!!!!!! - Customer Service Representative SCRAM Systems Employee Review

1.0
Jun 20, 2023
Recommend
CEO approval
Business outlook

Pros

None at all since the merge with Lifesafer.

Cons

Overworked Underpaid. No Raises beyond .50 annually if any at all. No Holidays off and if you call out sick you dont get holiday pay. You cannot ask for time off before or after Holidays so tell your family goodbye.

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SCRAM Systems Response
2y
Thank you for for your feedback. We provide annual merit increases based upon performance reviews. We are sorry to hear that you have not been able to get holidays off, our holidays are based upon your schedule and we reduce the number of scheduled agents per holiday to allow for the maximum number of individuals off while still providing coverage our year round business. We appreciate your feedback.

Explore other reviews about SCRAM Systems

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved everything about working for Scram Systems. I have grown professionally and work with a lot of really talented and great people. Leadership at this company is top notch and they some of the most down to earth people, which is refreshing.

Cons

We can run lean, which makes operating at peak times a bit of a challenge.

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SCRAM Systems Response
2w
Thank you for your positive review! We're glad to hear that you're enjoying your time with us.
5.0
Sep 22, 2025
Recommend
CEO approval
Business outlook

Pros

I recently started my career with SCRAM and it has been such a positive experience so far. From day one, the onboarding process was organized and welcoming. HR and my team made sure I had everything I needed to succeed. The work we do is meaningful and impactful, and it feels good to be part of a company that makes a real difference in people’s lives. The culture is professional yet supportive, and everyone I have met has been approachable and helpful. I feel encouraged to ask questions, learn, and grow, which makes a huge difference as a new hire. I am excited to keep building my career here. Pros: Supportive team and leadership Smooth onboarding and training Positive mission driven company culture Opportunities to learn and grow

Cons

Cons: Still getting fully comfortable with all the systems but support is always available

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SCRAM Systems Response
8mo
We greatly appreciate your positive feedback! We're committed to fostering a culture where employees feel valued and empowered, and your feedback reaffirms that mission.
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