Pleasantly Surprised - Licensed Marriage and Family Therapist (LMFT) Rula Employee Review

5.0
Dec 11, 2021
Recommend
CEO approval
Business outlook

Pros

Working for an online service was sterile and impersonal. I did only because COVID had beaten up my private practice I needed to have an income stream. While the income is important, I found I could not work for a company that would not respond to an email. That’s not quite true, I got a response, but it was a computer-generated response. I’m not here to vent about other companies, I’m here to tell you that Path Mental Health is beyond what I thought an online company should be. The support staff is incredible. As I told Path, whomever is over the support for the therapists is an incredible person. Their hiring of personal is coupled with the technical and clinical knowledge but they are so pleasant! If we cannot resolve an issue through email an actual person will call. If you have been in private practice for a while and maybe you have become a little lax in your note taking, Path’s system pulls back to doing it the way it should be done. If you have a question, they will help you do it right. I cannot give a higher recommendation to you regarding Path Mental Health. The counseling profession can get lonely, and we’re used to working on our own. If you are fortunate enough to be part of a clinic where you can interact with other professionals, you are fortunate. Path has worked very hard to create an atmosphere of a healthy family and community of professionals. I am very happy to be part of the family.

Cons

I will have to get back to you on this one. Right now I'm completely satisfied with every aspect of working with Path. No, I am not getting paid for my comments.

Explore other reviews about Rula

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

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