Therapists are inflating the ratings - Anonymous Rula Employee Review

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

Explore other reviews about Rula

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive, flexible schedule, and professional

Cons

No complaints or concerns with Rula

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Mission is great Remote Company wide PTO shutdowns

Cons

I joined because I genuinely believed in the mission and valued the emphasis on mental health and work life balance. Unfortunately, my experience did not reflect those values. Frequent shifts in priorities and goals, an expectation of constant availability, and limited recognition or support contributed to significant burnout. There were many talented and caring people across the organization but inconsistent leadership and a culture of urgency made it difficult to maintain healthy boundaries.

See reviews by: Helpful|Rating|Date|All