3.0
Jan 14, 2015
Former employee
Recommend
CEO approval
Business outlook
Pros
Being the largest costume/Halloween company worldwide with tons of licensed product, made it easy to approach new customers. Lots of new products to sell every year Product and industry was fun to work in
Cons
Very inflexible customer service policies made handling customer complaints difficult. Some of the larger accounts were controlled by sales manager which made earning top commissions more difficult With industry changing (more internet companies and temporary Halloween stores many of whose head office accounts belonged to other sales execs from US), extra competition with smaller regional accounts had a big negative impact on commissions.