Inconsistent schedule, no transparency, no agency, unrepresented - Front Desk Agent Ritz-Carlton Employee Review

•Current turnover is abysmal, with no opportunities to transfer departments or seek promotion despite openings •Inflexible schedule; you don’t get to pick the time or days you work and your days off change from week to week •Labor budget cuts have resulted in less than full time hours for the last several months •Management is fickle and petty, choosing to care about different things on different days •Training is simultaneously too long and not comprehensive •Zero communication across departments, leaving you responsible for miscommunication with guests and zero ownership of faults by management