Ritz-Carlton Reviews
Updated Jan 20, 2021
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Recommend to a Friend
Approve of CEO
Hervé Humler
682 Ratings
Pros
"Great benefits and company culture" (in 85 reviews)
"Great company flatform and worldwide opportunities" (in 68 reviews)
Cons
"Long Hours working and Night time Shift" (in 128 reviews)
"Work-life balance is challenging" (in 90 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Amazing company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Ritz-Carlton full-time for more than 8 years
Pros
Salary, work environment, everything is outstanding
Cons
there are no cons, great company
Pros
Good benefits but tough job
Cons
Job is tough and no proper weekends
"Can't speak for the whole chain"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Compensation and Benefits★★★★★
I worked at Ritz-Carlton full-time for more than a year
Pros
Extensive benefits, union services and vacations
Cons
High standards, without providing the means for the staff to execute their work properly
"Almost good place to work!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Ritz-Carlton full-time for more than 3 years
Pros
A good place to work if you are people-oriented
Cons
The schedule needs to be review, organized, and more efficient.
Continue reading"The First Name in Luxury"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Ritz-Carlton full-time for more than 5 years
Pros
The name is synonymous with luxury guest service. Looks excellent on any resume.
Cons
Part of a very large Marriott chain... For good and bad.
Continue reading"Meh"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Ritz-Carlton part-time
Pros
There are different departments in which you can cover shifts
Cons
They value “suck ups” over hard workers
"The place to be if you're a career waiter/server"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Ritz-Carlton full-time for more than 3 years
Pros
Free staff meal for every work day, dry cleaning of work clothes on premises, union that protects workers rights
Cons
Union protects give huge advantages to employees with more seniority
Pros
Perfect place for learning and growing professionally.
Cons
Nothing bad to say about the place
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookApproves of CEOI have been working at Ritz-Carlton full-time
Pros
Challenging and rewarding environment. Great co-workers and guests!
Cons
I don't have any complaints, only great things to say about working here.
"Worst place I’ve ever worked, Ritz-Carlton Toronto"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Positive OutlookDisapproves of CEOI worked at Ritz-Carlton full-time for more than a year
Pros
• Guest are some of the best in the industry • Some ladies and gentlemen are excellent co-workers, and teachers because they love working in hospitality • On paper, it is an excellent company
Cons
• Negligent and incompetent management • Management pretends to care about you. but in reality, they are more preoccupied about their next promotion • They don’t follow the employee promise and other laws that shaped the Ritz-Carlton • Some senior employees have toxic personalities and management underminds complaints • Scheduling is very disorganized, unnecessarily • Toronto has the worst Ritz-Carlton to work for; it will make you want to choose a different career
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