You can do better - Operations Manager Ritz-Carlton Employee Review

2.0
Jan 25, 2011
Recommend
CEO approval
Business outlook

Pros

Meet plenty of great people Great place to network and meet industry leaders Takes good care of hour employees Great hotel discounts

Cons

Upper management does not walk the talk HR goes out of their way to protect lousy employees and does not allow management to effectively manage Called the plantation Managers are expected to work 80+ hours a week and are not allowed to have a personal life Ownership will not allow for proper staffing so days are spent constantly running around doing the work of several people

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers, great experience, learned so many skills

Cons

Upper management as well as Human Resources

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