Great overall experience, however I would not make a career out of it. - Front Desk Agent Ritz-Carlton Employee Review

4.0
Mar 9, 2015
Recommend
CEO approval
Business outlook

Pros

The Ritz-Carlton is known for luxury and quality and it is rewarding to be part of creating that legacy for your guests to enjoy.

Cons

Perhaps the largest disappointment was the pay was flat for all hourly workers. What I mean by this is every position has a flat pay and regardless if you just started yesterday or if you've been doing this position for 20 years - you are making the same, exact amount. There are no merit raises - the only raises were cost of living raises so if there was a cost of living raise then everyone who did your same position would also be raised to that new level.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

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