Shiney on the outside..... - SPA Worker Ritz-Carlton Employee Review

2.0
Jun 12, 2008
Recommend
CEO approval
Business outlook

Pros

If you can get hired full time (promises, promises), OK pay and benefits. Prestige.

Cons

Cutting positions through "loopholes" No Job security. Expectation to satisfy sometimes unsatisfyable guests. Lack of real respect and value of employees despite lots of propaganda to convince you otherwise. Favoritism toward managers. Harrassment and threats by management. Not a lot of smiling coworkers except new hires who haven't been abused yet.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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