Horrible experience - Licensed Massage Therapist Ritz-Carlton Employee Review

1.0
Oct 2, 2025
Recommend
CEO approval
Business outlook

Pros

Location Location Location Location Location

Cons

I experienced everything from sexual harassment to wage fraud during my time with this company. Management was unprofessional and retaliated when I raised concerns about my pay. I was misled about my compensation, and many of my questions were ignored. Sexual harassment was openly tolerated, and reporting it felt pointless. The neglect and lack of support I endured took such a toll on me that I was diagnosed with depression and ultimately forced to leave. I deeply regret ever applying here—January 2026 would have marked three years of employment for me. I would not wish my experience on anyone, and I can only hope that sharing my testimony will spark much-needed change in the way this company operates.

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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