Monthly kick off meetings which you have to come in on your day off if you are not scheduled to work that day, resulting in full timers working 6 days that week, or working a nearly 12 hour day.
HR is beyond a joke. Any concerns given to them, they seem to take a soft approach. Heartbeat could be stealing from the store, and they would say there's no evidence. Always a he said she said mentality.
Area managers are no support, always wanting more from you, if you aren't in the green for every KPI they fail you on store reports. Never heard of anyone getting 100% on a store report, any store visit below 85% for 3 consecutive times goes on a performance plan, which everyone obviously is on because of the unachievable targets.
You are expected to be a sales advisor to customers, shop host, cleaner, HR, Stock operations, hit all targets and KPI's whilst being slightly higher than minimum wage.
Very high staff turnover due to toxic workplace.
40 hour work week with only 1 hour break, which can never be taken in the middle of the day due to being busy and having no staff.
Always lone working, never happens in other stores in same shopping mall.
