Excellent company but sadly a bullying mentality within management - Store Manager Rituals Employee Review

2.0
Nov 16, 2024
Recommend
CEO approval
Business outlook

Pros

Great pay Good products Training needs improvement as one store who in particular mentors new store openings was horrific . The manager was a bully , didn’t want to teach anything and did not make you feel welcomed at all. However I’d put in a position of trust within the company . This was a negative experience for me and not the best welcome to the role.

Cons

Long hours The cashing up process takes up to an hour after closing a store which you’re not paid for. Hierarchy is everything within the business

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

avatar
Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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