Traumatizing experience - Store Manager Rituals Employee Review

1.0
Mar 25, 2023
Recommend
CEO approval
Business outlook

Pros

Allocation every 3 months - products

Cons

The Head of Retail at the time didn't care about the business environment healthwise. Unrealistic sales targets, pushy activations for brand awareness, and unfair assessments. "Name and shame" managers meeting. Issues with stock management due to system failure (constantly) that affected managers monthly bonus (on purpose?) No CCTV in store for staff protection. Favouritism between area manager and staff members (sales associate stealing stock products but didn't get fired because they're friends)

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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