Good brand, terribly run by US corporate office. - Anonymous employee Rituals Employee Review

2.0
Jan 19, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rituals is an overall good brand with a good meaning standing behind it. The owners are very pleasant people and make you proud to work for a company by them (until the US corporate team steps in). The products are good and the pay is decent.

Cons

The New York stores are run by a very unprofessional and inexperienced team of corporate associates. There is so much sneakiness amongst the corporate click, it's terrible to work for people like this. To them, you're just a number. It doesn't matter how long you've been with the company, they will treat you like a seasonal employee. If you interview with one of the managers, your initial interview question will be "how do you deal with gossip". Which already gives you an accurate depiction on how this company is run and makes you not want to work for this company.

Explore other reviews about Rituals

5.0
Dec 19, 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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