Pros
The best reason to work at Ritchie Bros is having the opportunity to work with some very knowledgeable, experienced people from the heavy equipment industry. There is a fun an exciting social aspect of working in the field. If you like working in a 100% face to face environment with continually changing expectations it can be very satisfying.
Cons
There were customer service issues that would consistently arise and the outcome would always heavily favor the corporation. Regardless of the successes or failures employees would have, management led sales staff with an overbearing tendency to micro-manage the day to day activities. There are some major ego’s in management that have been in place for many years that would be difficult to communicate field information to if it’s not what they wanted to hear. The bottom line is that in a business where the employee has little control over the market conditions and the volume of available equipment to consign, the pressure to generate revenue growth for shareholders is constantly fueled with unrealistic expectations for its employees.