Pros
Growth Potential: Ricoh encourages career advancement through various training programs such as the Ricoh Learning Institute and leadership development initiatives. Employees can explore diverse career paths within the company, which supports long-term professional growth. Supportive Environment: The company fosters a collaborative atmosphere where teamwork is encouraged, allowing employees to leverage cutting-edge technology for effective communication and problem-solving.
Cons
Frustrating Ticketing System: The internal ticketing system for support is criticized for being ineffective, leading to unresolved problems and a lack of visibility into the status of service requests. This can contribute to employee frustration when trying to assist customers