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      Ricoh

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      Ricoh reviews

      Laid off with about 1,000 others - Mid Market Account Executive Ricoh Employee Review

      3.0
      Aug 14, 2019
      Mid market account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great training and support! Worked well with my manager and met quota first year! Great CRM

      Cons

      They were switching over to the "new" way of work. AKA reducing their cost for office space. No one had their own space anymore, had to pack up everything and bring it with you everywhere. They downsized everything and eliminated my position. If a company didn't generate at least 50,000 a year Ricoh USA decided to turn the account over to inside sales and just have someone over the phone take care of the account. In my opinion not real good relationship building with your customers.

      Explore other reviews about Ricoh

      5.0
      Feb 7, 2026
      Marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

      Cons

      Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

      5.0
      Jul 1, 2026
      Creative services
      Recommend
      CEO approval
      Business outlook

      Pros

      Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

      Cons

      I truly can't think of any! The team and atmosphere is great!

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