Great benefits & pay, false promises and slightly boring - Territory Manager II Reynolds American Employee Review

4.0
Mar 7, 2011
Recommend
CEO approval
Business outlook

Pros

- Competitive base salary - Strong yearly bonus incentive - Autonomy & freedom without having to report to an office everyday - The people I worked with every day were exciting and fun - I made a lot of friends during my time with the company - Great perks, i.e. company car with personal use, 401K match program, vested after 2 years, three weeks vacation on hire date, insurance

Cons

- Yearly performance and bonus is based off managers' panel process during which they evaluate all people below them to determine their "ranking". Rankings are not very objectively determined and the range of what one needs to do to garner a higher ranking, therefore a higher bonus & pay raise, is very broad. - Changed pay increase structure in the middle of my first year, therefore cheating me out of my two year pay increase due to my hire date. When I put in my notice, I was two years and four months with the company and still operating off of my one year pay increase salary. - Can be tedious - after one and a half years doing the job I was beginning to get very bored. - The more mobile you are for relocation, the more quickly you will be promoted, regardless of your seniority. Those who are unwilling to relocate will most likely be lifelong Territory Managers.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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