Balancing out the fake Glassdoor reviews - Territory Sales Manager Reynolds American Employee Review

1.0
Aug 19, 2018
Recommend
CEO approval
Business outlook

Pros

Good DM (unfortunately, not many of them left)

Cons

PAY!! Company car payment now up to $175/month, yet no increase for internet/cell phone allowance? So much money wasted on merchandising crap that is auto-shipped. At least 2x/year we have to hire 1800-junk ($600) to clear out about $10k of wasted material. Way too big of a product portfolio. It’s like you’re throwing whatever you can at the wall, to see what sticks. Endless packaging changes. Re-merchandising every 3 months..tedious, pointless work. Coming out with a product, yet not developing a fixture that holds all the styles. Having to write up talking points at year end to justify why you should get your bonus- which is all subjective. Having to do consumer engagements (800 coupons/year) and scan people’s ID. This is the worst part of the job. Overworked & way underpaid. Everyone is pretty salty about this company and where it’s going. They obviously don’t seem to care too much either- look at how far back these reviews go...have they made any positive changes? Nope! Quite the opposite!

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1d
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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