The Independent Owners - Guest Service Agent Residence Inn Employee Review

3.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is honestly amazing and genuinely cares about you.

Cons

The owners of the hotel are cheap af. The salary is crap with no benefits, and little to no chance of advancement - certainly with much of or no pay raise. That’s right. No raise with promotion. The owners will talk about how much they care, but will treat you like garbage. If you just need a job and the hours work for you, fine. You don’t deal directly with the owners often, but you will have to deal with guests who often suffer from how cheap they are.

Explore other reviews about Residence Inn

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, nice company. I would work for them again.

Cons

Limited promotion opportunities. However, if you're just starting out your career, I would recommend working here.

3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Free food. Employee discounts. Paid training.

Cons

Toxic work environment. Hostile corporate associate. Lack of support. Lack of decent pay. Inappropriate behavior from Management and Director to guests.

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