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      Rentokil Initial

      Engaged employer

      Rentokil Initial reviews

      Heavy Workload - Credit Control Executive Rentokil Initial Employee Review

      2.0
      Dec 16, 2024
      Credit control executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has good benefits in terms of staff welfare.

      Cons

      Sales Dept being quite toxic, too focus on bringing Sales but not helping in collection dispute. Branch Service Support not meeting their KPI & resulting in late CN & affecting Collections. The Collection Dept itself downsizing staff & no replacement for resign collection dept staff. The work will be shared among the staff.

      avatar
      Rentokil Initial Response
      1y
      Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.

      Explore other reviews about Rentokil Initial

      5.0
      Nov 14, 2025
      Pest control technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

      Cons

      The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

      3.0
      Jun 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      some good benefits nice managers/supervisors work from home

      Cons

      pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

      avatar
      Rentokil Initial Response
      5d
      Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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