Does Rentokil Initial pay their employees well?

According to anonymously submitted Glassdoor reviews, Rentokil Initial employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Rentokil Initial. This rating has been stable over the past 12 months.

How satisfied are employees working at Rentokil Initial?

66% of Rentokil Initial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rentokil Initial 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rentokil Initial?

Pest Control Technician (108) , Surveyor (90) , Technician (57) , Sales Consultant (41) , Key Account Manager (35) , Manager (27) , Team Leader (26) , Customer Service Representative (21) , Account Manager (19) , Operations Manager (19) , Service Technician (17) , Sales Representative (16) , Sales (15) , Sales Manager (15) , Credit Controller (13)

What are the pros of working at Rentokil Initial according to real employee reviews?

"Training is excellent and well organised" ((in 85 reviews)); "Great people and Environment." ((in 70 reviews)); "Colleagues are great and incredibly helpful." ((in 66 reviews)); "Going into 2019 we have a great Team and i am very excited for the year ahead." ((in 47 reviews)); "Good Opportunities to progress and earn more" ((in 37 reviews))

What are the cons of working at Rentokil Initial according to real employee reviews?

"poor management and lack of appreciation for hard work" ((in 85 reviews)); "Starting basic salary is low" ((in 55 reviews)); "Low pay Compare to other" ((in 50 reviews)); "No work/life balance" ((in 36 reviews)); "Long hours and a fast paced bushiness to work for" ((in 24 reviews))

What are the top reviewed Rentokil Initial locations?

Burnaby , Saint John , Edmonton , Vancouver , Chatham , Hamilton , Milton , Halifax , Brossard

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Rentokil Initial

Rentokil Initial reviews

Was great before new manager took over - Field Service Technician Rentokil Initial Employee Review

2.0

Jul 12, 2023

Field service technician

Recommend

CEO approval

Business outlook

Pros

Was great vibes, nice supervisors, helpful management all past tense. You can see from the generic pre-written responses here its very hard to get a human response.

Cons

New manager of the branch is basically making good workers want to leave in their droves. This isnt a personal opinion its a now known fact.

Rentokil Initial Response

Thank you for taking the time to leave us a review. Our Glassdoor page is currently run by the UK, and from your location I can see you are from elsewhere. We will be sure to pass on your feedback to the relevant team.

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5.0

Nov 14, 2025

Pest control technician

Recommend

CEO approval

Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0

Jun 15, 2026

Customer service representative

Recommend

CEO approval

Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

Rentokil Initial Response

Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.

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Was great before new manager took over - Field Service Technician Rentokil Initial Employee Review

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