RentMoola Payment Solutions

2.0

Apr 24, 2020

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

RentMoola has had a history of many ups and downs, and they have consistently and miraculously made it out of even the worst of times, which is a testament to the company's tenacity. More recently, the company has had an incredibly rare opportunity to rebuild its platform and standard operating procedures from scratch using all the latest and greatest technologies. If you are an individual willing to embrace an environment where you may be asked to take ownership of a large piece of the overall business, this is a great place for you to really shine in that aspect and build a solid hands-on work experience. Due to the size of the company and the demanding nature of the market RentMoola is in, every line of code you write, every sales call you make, and every customer's question you resolve will have a direct and noticeable impact on the business. At RentMoola, you'll have the opportunity to have a voice and impact that no large company can offer. Things move extremely quickly, and so will your career path. This may however come at the risk of not having the mentorship or guidance that can also be equally helpful in one's career path. Despite the recent negatives, new management seems to be actively taking the steps to gravitate the company to a more structured organization and to improve a lackluster office culture - though I am skeptical of the approach as I'm of the belief this cannot be done artificially. The new CEO is also utilizing his extensive network of investors and partners to hopefully move the company to a more viable trajectory.

Cons

The company has consistently been in a rocky position - whether its capital, revolving personnel, or the non-existent culture, there is always a nagging and growing pain of working at RentMoola. Deeply rooted frustration from every department leads to toxicity across the entire company to a point where it's not uncommon to hear obnoxiously loud gossip about leadership and the poor state of the company throughout the office during working hours. The company had a brief few years of a culture that was really starting to click. Leadership all got along with each other, and you could tell there was a camaraderie within the small but humble and hardworking office. Everyone was geared toward the common goal of really making RentMoola a game changer and a great place to work. That was all thrown into uncertainty when the company hired an egotistical CEO who puts his personal achievements before the company's. Despite having an arguably successful background in business and leadership on paper, he has successfully managed to clean house and wipe out the entire executive team and senior staff below him within months of his arrival by either firing them or having them eventually leave on their own accord out of sheer frustration, which speaks a lot about his leadership qualifications. The small startup charm that RentMooola maintained for so long was snuffed out in the months following the appointment of the new management. Senior staff would be replaced primarily with with CEO's former colleagues from outside of the country, while the company itself would begin to shift in untenable directions, even going as far as to change the longstanding name of the company into something that is quite frankly bizarre to say the least, without conducting any prior market research or focus groups. RentMoola's worst enemy has been time and focus, and in the company's 8 rocky years, it's competitors and technology in general have caught up, which is highly unfortunate for the future of the company.

RentMoola Payment Solutions Response

Dear anonymous, Thank you for taking the time to submit a thoughtful review. We are glad that you recognize the positive steps the company is taking to improve the product and processes. We are disappointed that your experience with the company does not line up with what we stand for and the growth we are seeing today. We are incredibly proud of our platform and the progress we have made. We value company culture, diversity and treat our team members as family. We recently developed our core values in collaboration with the entire team and have put a closer focus on employee engagement. We have also put together programs to ensure we measure, recognize, and reward performance. And in just a few months this has led to tremendous growth for the company and we are extremely proud of the progress we have made so far with business success, accolades and awards. And we are confident that this growth will continue as we execute our plans for sustainable growth. It is always our goal to improve communications among team members and it is an ongoing process. The company is thriving and it is entirely due to the talent we have and continue to attract. We wish you the best of luck in your career.

A shell of what it used to be - Anonymous employee RentMoola Payment Solutions Employee Review

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