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      Renaissance Learning

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      Renaissance Learning reviews

      Great Company - unclear processes - Customer Success Manager (CSM) Renaissance Learning Employee Review

      4.0
      Apr 11, 2023
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture & message. Pay is comparable. Great for someone who is self-directed

      Cons

      Upper Management doesn't have clear procedures published on what a "successful" year for a CSM looks like, so its hard to maximize a bonus, since there is no established criteria. Reactive vs proactive in giving staff the tools to succeed.

      Explore other reviews about Renaissance Learning

      5.0
      May 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, remote first, friendly team

      Cons

      Has had slow growth for several years

      2.0
      May 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

      Cons

      The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

      1
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      Renaissance Learning Response
      1d
      Thanks for taking the time to leave this feedback. Renaissance is proud of the collaborative cutlure we've cultivated throughout the years. While Renaissance and the EdTech industry as a whole has gone through a period of immense change the past year, we're optimistic about our future with the release of our newest solution, Renaissance Intelligence. We recognize there is room for improvement in how we managed through these changes, and we have incorporated feedback like yours into our leadership trainings. We wish you the best in your future endeavors.
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