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Renaissance Learning

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Poor environment for Sales Professionals - Anonymous employee Renaissance Learning Employee Review

1.0
Mar 15, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Renaissance had good products with a very large and loyal customer base.

Cons

Company has raised their prices on products every year, with little added value (customer perception). They have done little to change the market's perception and implementation of AR, so customers are still using the way they did 10 years ago and find little reason to pay the increase in pricing. In addition, there is an inward focus, especially on the field Sales. The hoops they have field sales jumping through to "document their activity" is unheard of in the industry. If you want to be micro-managed, this

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Renaissance Learning Response
9y
I agree that we need to maintain our focus on the customer and this year we will continue to invest in making our customer service and support the best in the market. Today, Renaissance is rated approximately 4.8 out of 5 in customer satisfaction. In 2017 we will continue to invest in tools and resources to help our employees to best understand how they can help a customer reach their personal goals. – Samir Joglekar, EVP, Sales & Service

Explore other reviews about Renaissance Learning

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, remote first, friendly team

Cons

Has had slow growth for several years

2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

Cons

The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

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