Overworked and unsafe environment with understaffing issues - Cashier Refuel Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job with a paycheck.

Cons

•Intentional understaffing: -Constantly manning the store alone— which is not only overwhelming, but it’s also a safety risk. •Zero regard for work/life balance - Due to the aforementioned understaffing; Staff burn out quickly, and frequently. Leading to frequent call outs and high turnover rates. Meaning that you will rarely have a day off where you aren’t called and begged/pressured into covering shifts. They will not only beg you to cover shifts for your location— but for other stores in the region as well. 2 cashiers per shift would be a simple solution. That way if 1 calls out, there’s 0 panic— because the shift is still covered. •Unsafe work environment (Depending on area) - I was threatened by a customer on the job about a month ago. I reported the incident to corporate immediately, and nothing is being done about it— aside from my hours being slashed. What am I supposed to make of that?

Explore other reviews about Refuel

5.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

Hours were good and liked the peopel who shopped

Cons

nothing much to say bad

1.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

It's a job I took t heart and put my all into. Was told I was valued but the below says differently. Good luck in growing a business with this culture.

Cons

see below for detailed response.

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