Pros
Great website attracting a lot of buyers. Easy to navigate, as accurate as the MLS and continually creates new tools for better searching. Colleagues are great, level headed and hard working. Willing to go the extra mile to be better, provide better service and are astute to the changing trends of the real estate industry. Just like any environment with adversity, strong bonds are formed amongst team members - especially under the poor quality of leaders in management. Also, keep in mind this review is from the real estate operations perspective, it could be entirely better place on the technology side. Oh, health insurance is nice but remember you still pay for it when you pay your taxes... so its not really paid for (more of an IRS issue really).
Cons
Redfin is a tech company with an emphasis in real estate - not to be confused with a real estate company with a great technology interface. If you remember those priorities, there won't be any disappointment. In the real estate operations, expect long, under-appreciated hours equating to a minimal pay per hour worked. 80% of your income will depend on how your clients judge you on your performance. Don't expect to get any personal time, when you're juggling a high volume of clients you're always going to be needed by someone. If you want to work around 40 hours per week, expect to make around $50k or less. Pressure from management to over perform is extremely high with a low tolerance or care for an employee's needs. A common theme at the company is that if you have an issue with how things are, then leave. Instead of recognizing the value of employees they'd rather send you packing. So, the "conform or leave mentality" makes it a very difficult place to establish trust with management; resulting in little to no loyalty to their employees. Redfin also promotes itself as company of innovation and disruption, and maybe it was in the past. Today, however, its just another brokerage with discounted fees, some neat technology and low paid agents. The middle to upper management lacks a foundation of leadership, so much so that they've guided the software to encourage micromanagement and meter/compare agents. Each metric could be used to positively encourage, instead members of management use it to force conformity at the expense of individuality and uniqueness - be prepared to work out of fear of reprimand or be publicly criticized. Upper management supports inconsistent and weak leadership qualities, confirming this behavior comes from the top and is felt across the company. The good managers are unicorns at Redfin. They don't pay equivalent to other real estate brokerages, rather on other/non-industry sales positions - so don't expect much from all the hours you'll put in.