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Rapport (London)

Is this your company?

Not all reviews are real, this one is - Manager Rapport (London) Employee Review

1.0
Jan 27, 2021
Recommend
CEO approval
Business outlook

Pros

paid on time, fast recruitment process, free coffee on site, exposure to big-name companies

Cons

cult-like culture fake people, colleagues and management a sickening forced positive atmosphere, you could see people smile even if they felt like crying...that was scary sometimes. micro-management very practiced lack of support bullying exclusion from important information clear delimitation between workers and managers, so connection was strained or lacking under-qualified management being pushed to do more than entailed in job description at no additional pay no recognition unless written by oneself, that's just wrong, nobody likes to say "I did this and I'm good at that", it's embarrassing and wrong for management not to see this and be proactive as they preach cultivate the mentality of "what's your favourite colour? Red. Wrong, it's green, you fail" in which your decision is wrong regardless if its just an opinion, advice or anything like that decision-makers run from their responsibility so if you do make a decision they jump on you for overstepping your limitations no empowerment as they are the bosses there are just too many cons to mention and the overall impression is that the company is rotten to the core, in dire need of replacing the entire high-level management or getting acquired by another firm to change it completely.

avatar
Rapport (London) Response
5y
We are sorry that your job was made redundant, something that has affected many in the hospitality industry. We understand that you are angry about this but feel that your feedback is far removed from what we do, how we treat our staff and how we operate. If you wish to speak with us directly about how you feel, then please get in touch with us on welcome@rapportservice.com so that we can have an open and honest discussion. Regards The People Team

Explore other reviews about Rapport (London)

5.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Great company with specialized training

Cons

Great company over, no notes

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Rapport (London) Response
6mo
Dear Former Employee, Thank you for your kind review. We’re delighted to hear that you had a positive experience and valued the specialised training on offer. We did notice that your review is listed as being based in New York. As Rapport London operates in the UK and Ireland, your comments may relate to Rapport North America. We’ll make sure your feedback is shared with the appropriate team so they can see your kind words as well. We’re grateful for the time you spent with Rapport and wish you every success in your future career. Kind regards, The Rapport People Team
2.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

Job is easy. I liked my planning team. Working at Capital One Campus was amazing

Cons

Constant HR problems. Leadership was always hesitant to act against our hostile work environment. Complaints were not taken seriously. Terrible time off, no flexibility on work from home days. Coworkers would come in sick because we had no option to WFH. Constant policy changes - started out as Hybrid for 2 days a week, every year they added on more days without changing our pay.

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