I applied through an employee referral. I interviewed at Rapport (London) (London, England)
Interview
The staff were friendly and greeted me warmly, however I felt there was little empathy throughout the rest of the interview process. They often inferred that my answers were wrong and to try again and again waiting for me to ask to move on. I also invested a lot of time and money on this interview, travelling down to London, so it was disappointing to not even receive a rejection email after they told me they would be in touch.
The process took 1 week. I interviewed at Rapport (London) (London, England)
Interview
First round - Rapport
1. Rapport value, 2. knowledge of the client, 3. your personality
Second round - the client
Talk about your experience and show your passion in customer service.
Interview questions [1]
Question 1
Rapport value, 5 year plans, knowledge about the client and the position, past experience.
I applied online. The process took 1 week. I interviewed at Rapport (London) in Jul 2025
Interview
The interview was a proper doddle and went right well, to be honest. It wasn’t hard at all; everything flowed nicely, and I felt quite at ease throughout the whole thing! It's quite difficult to land this job; it really does depend on the interviewer.