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Randox Laboratories

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Great products, poor policies, high turnover - Sales Executive Randox Laboratories Employee Review

2.0
May 18, 2020
Recommend
CEO approval
Business outlook

Pros

-The products really are great quality (when they are available) -Innovative tests and products -Opportunity to travel extensively -There are some great people, and if you have a good manager, it can make the job far more bearable -Willing to hire staff with minimal experience, so can be good for someone looking to make a career change -Good health insurance provided, with no monthly premium -They will reward performers with significant annual salary increases

Cons

-Company is generally dysfunctional and policies are antiquated -Constant back orders and product unavailability make it very difficult to maintain existing business -Dealing with supply issues takes up valuable time that could instead be used for business development -Travel policy is horrendous - all work-related travel is required to be done outside working hours, including international travel. Company requires you to travel on weekends and evenings without providing any lieu time. Food/meal allowances are restrictive. Company will often book whatever flight or hotel is cheapest, with no regard for staff preferences. -'Profit share' is poorly-defined and impossible to predict - you can never tell if you are going to receive a payment, or how much it will be, and it can take 4-5 months to be paid. This is the reason they refuse to put any details about it in writing in employment contracts, etc.. Don't count on any performance-based pay. -Vacation time is not competitive, and no sick time provided whatsoever, which is quite frankly embarassing for a healthcare company. If you're sick, you are forced to use vacation days. -Unwilling to hand over minor legacy accounts to new reps - most new reps are forced to build up their own customer base from scratch, which makes it very difficult for them to be successful. -Long lead times on new products - months or years later than originally promised. -Antiquated expenses system that takes at least a half day every month to complete -Certain managers can be very negative and demotivating -Workload and number of expected sales visits is ridiculous (20-25 visits per week), and leads to sales staff being focused more on hitting unrealistic KPIs than actually getting good quality meetings set up, performing detailed market research, locating KOLs, etc. Focus is on quantity of customer contact, not quality. -All of the above leads to constant turnover of staff - many people leave after 12-18 months

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Randox Laboratories Response
5y
Many thanks for taking the time to write this review. We appreciate all feedback, as each comment helps to make Randox a better place. Many thanks again, and we wish you all the best in your future career.

Explore other reviews about Randox Laboratories

5.0
Jun 30, 2025
Recommend
CEO approval
Business outlook

Pros

Nice salary, nice work environment

Cons

no cons I can think of

1.0
Oct 23, 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

none. it is a very odd place. if you're an intern it looks good on a resumer as a filler. but as a professinal? don't bother

Cons

Peronally think it is a scam.

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