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      Rakuten

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      Slowly company culture is deteriorating - Senior Technical Lead Rakuten Employee Review

      3.0
      Aug 19, 2025
      Senior technical lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was good. There is nothing like bonus pay (bonus is out of CTC) all compensation is fixed. Company policies and health insurance even though expensive but very good.

      Cons

      Slowly India management is changing a lot. Head of people left, CEO left and replaced by japan CEO. India managers care only for their favourites and not for talent. Managers grow next level by taking hike of other eligible member and demote the team member to leave team or company. Managers instead of supporting hard working employees they care for themselves

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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