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Rakuten

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Rakuten

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Rakuten Reviews

Updated Jun 6, 2023

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Found 5 of over 3K reviews
3.8
99% Recommend to a Friend
Rakuten Chairman and CEO Hiroshi Mikitani
100% Approve of CEO

Found 1,534 of over 3K reviews

3.8
99%
Recommend to a Friend
100%
Approve of CEO
Rakuten Chairman and CEO Hiroshi Mikitani
Hiroshi Mikitani
1 Rating
Pros
  • "There is enough work- life balance(in 129 reviews)

  • "Good people, nice office, free lunch(in 186 reviews)

  • Cons
  • "Can't say it has good work-life balance(in 59 reviews)

  • "Relatively low salary for an IT company(in 50 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Rakuten

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    Ratings by Demographics

    This rating reflects the overall rating of Rakuten and is not affected by filters.

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    1. 5.0
      Former Employee
      Featured Review

      Salary

      Nov 18, 2022 - Software Engineer -2 in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work in.

      Cons

      Every thing is great . Go for it,

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Great culture

      Feb 20, 2022 - Data Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture strong growing business model

      Cons

      bureaucratic project progressing slowly with business teams

      Be the first to find this review helpful
    3. Join the Rakuten team
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    4. 3.0
      Current Employee, more than 3 years

      Good stepping stone

      May 24, 2023 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great if you want to work here for no more than 2 years

      Cons

      Expects you to perform the senior role without title or pay for at least a year before the actual promotion

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Nice company to work with

      Mar 1, 2023 - Sales Representative in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      no pros at all at this time

      Cons

      Nice company to work with

      Be the first to find this review helpful
    6. 3.0
      Former Employee, more than 1 year

      Good company to work for

      Jun 6, 2023 - Senior Software Engineer in Bengaluru
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Polite people, good management. Lots of opportunities to upskill and grow, depends on you -as in how far would you like to go.

      Cons

      The project I worked on wasn't moving fast enouf. But in that case they let you take certifications and invest in learning. But bonus will be affected. None

      Be the first to find this review helpful
    7. 2.0
      Current Employee, more than 1 year

      Avoid - This is your red flag!

      May 8, 2023 - Senior Software Engineer in Bengaluru
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Big MNC Stability - Decent salary & perks

      Cons

      - Japanese culture expects you to work like a humanoid robot. From requirement gathering to story creation to R&D and actual development to testing to DevOps and infra setup to UAT and go-live you are the sole owner/product manager/engineer of their products. - No team structure, no help.. if you're stuck, you're on your own. Managers are jacks of all trades and master of none (let alone tech) :) - They treat you like school children with strict timing, timesheet culture and expect you to attend weekly all-hands or else mail gets triggered to HR. IDK how to react to that #lmao

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Great Company with Room for Growth

      Apr 30, 2023 - QA Engineer in Bengaluru
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been working at Rakuten for a little over a year and it has been a great experience so far. The company culture is very inclusive and encourages collaboration and innovation. I appreciate the company's commitment to work-life balance, and the flexible work arrangements have been a huge benefit for me. In terms of career growth, Rakuten provides ample opportunities to develop new skills and take on new challenges. Management is supportive of employees' career goals and encourages growth within the company. The company also invests in its employees through various training programs and initiatives.

      Cons

      However, like any company, there are areas for improvement. Communication between departments can be better, and sometimes decision-making processes can be slow. Additionally, there can be a lack of transparency around certain initiatives or projects.

      Continue reading
      Be the first to find this review helpful
    9. 3.0
      Current Employee, more than 1 year

      MNC perks

      Jun 4, 2023 - Software Engineer in Bengaluru
      Recommend
      CEO Approval
      Business Outlook

      Pros

      WFH is still available for a short period of time and only 3 days you have to go to the office

      Cons

      None but sometimes you have to work overtime

      Be the first to find this review helpful
    10. 3.0
      Former Employee

      Sales Solutions Consultant

      Jun 5, 2023 - Sales Solutions Consultant in Tokyo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Strong team culture -They are generally open to new ideas coming from whether role

      Cons

      -Tough working hours -Structured organization (top-down)

      Be the first to find this review helpful
    11. 4.0
      Current Employee

      Good company, could be better for researchers

      Jun 4, 2023 - Senior Research Scientist in Bengaluru
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, flexible work environment, lots of opportunities and problems to work on

      Cons

      Slow paced, not much focus on core R&D,

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,534 Reviews
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    Rakuten Reviews FAQs

    According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

    99% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rakuten 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

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    Rakuten

    647 days ago

    Culture
    We’re proud to announce that Rakuten Americas was selected as a Gold winner at this year’s Stevie Awards for Great Employers! Thank you to all of the amazing people that make Rakuten an inclusive and innovative place to work.
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    Rakuten

    812 days ago

    Culture
    A determination to forge a better future runs deep at Rakuten, and it starts with our name: The Japanese characters 'Raku' (楽) signifies joy and serenity and 'ten' (天) represents the sky. International Day of Happiness reminds us that, with a positive outlook, our ambitions can know no limits.
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