A Dynamic and Fast-Paced Company with Room to Grow - Anonymous employee Rakuten Employee Review

3.0
Jun 29, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Global-minded environment: With English as a working language and a diverse workforce, it's a great place for those looking for an international corporate culture. Ownership culture: Employees are encouraged to take initiative and lead projects early on, even at junior levels. Cross-functional exposure: Opportunities to collaborate across departments and learn beyond your immediate role. Employee benefits: Subsidized cafeteria, fitness facilities, and regular internal events help maintain a good work-life balance. Clear mission and leadership: Strong top-down vision from the CEO that drives innovation and focus.

Cons

Fast pace can be overwhelming: The speed of execution and high expectations can lead to long hours and burnout if not managed carefully. Hierarchical decision-making: While ownership is emphasized, key decisions can still be centralized at the executive level. Communication gaps: Rapid growth sometimes leads to misalignment between departments or unclear communication of goals. Promotion system: Career progression may seem ambiguous for some roles without clear benchmarks.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

See reviews by: Helpful|Rating|Date|All