Great People and Culture - Director Rakuten Employee Review

Thank you for sharing your thoughtful comments about our people, culture, and work-life balance. We aim to be a workplace that values teamwork, support, and diversity of thought and experience. It’s great to hear that you’re experiencing these as well. We also appreciate you highlighting a few areas where we can improve. Centralizing, optimizing, and standardizing processes across regions and brands is a priority for us. At the same time, as a portfolio of businesses, we aim to empower our diverse business units to build their teams, processes, and priorities in ways that best address their markets. This creative tension is part of what makes us unique. We embrace traditions like our weekly full-company meeting, Asakai, as well as other opportunities for people across the company to connect and align—whether that’s through professional education at work, events that give everyone a chance to give back to their community, or rallying around our partners, the Golden State Warriors. (Go Dubs!) We’re grateful for the thoughtful feedback you’ve shared. It’s people like you who help us grow stronger as a company, and we’re excited to continue building a workplace where everyone can thrive.