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      Rakuten reviews

      Leader - Anonymous employee Rakuten Employee Review

      3.0
      Dec 19, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Management Flexibility. Can lead the team to ways wished. Top management does not intervene often.

      Cons

      Irrational target settings with no support/professional advise from top management at all.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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