Great Company/Excellent Benefits - Anonymous employee Rakuten Employee Review

4.0
Oct 13, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are incredible (no deductible and stock options!)

Cons

There is a bit of a cult feel to the Utah office, with continual pushing to force people to participate in after hours things. These are all deemed optional when they are initially discussed but there is a repercussion if you do not OPT to go.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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