The job was simple and management appeared to care about employees. There were some issues, but I would work there again - Tier I Customer Service Representative Rakuten Employee Review

Users say... "Also good work life balance because products are not profitable which leads to no major development work." "Free food for 3 meals per day (you have to arrive early and leave late for breakfast and dinner)." "Nice people to work with" "Good benefits including some paid lunches each week and you cant forget the In" "Free meals and snacks" 

Users say... "1. Salary is low for fresh graduate (I heard that the salary of mid" "Management is bad and HRs are not friendly." "Some groups have very high attrition for senior managers due to lack of clarity of role." "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." "Bad upper management."