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      No confidence from within the company - Anonymous employee Rakuten Employee Review

      2.0
      Jun 7, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Agency with its own tech, less reliant than other similar agencies on third party technology

      Cons

      Many current employees do not believe in the products being developed.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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