Horrible work environment, people don't know what they're doing - Senior Product Manager Technical Products Rakuten Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business outlook

Pros

Free food? Nice location? Rakuten points?

Cons

No actual benefits: just like any other Japanese company, you don't even have paid sick leave. They hire PMs from abroad but probably don't check their qualifications - these people are more like project managers. The salaries are very low, so they either get people who want to start their career in Japan and see this role as a stepping stone, OR highly incompetent people. The rituals make no sense, especially being required to listen to Mikitani talk every Monday morning at 8 am. While every other major company now allows their employees to chose if/when to work from home, Rakuten still requires you to spend 80% of the time in the office.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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