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      Rakuten

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      Rakuten reviews

      Underwhelming company and culture. - Anonymous employee Rakuten Employee Review

      2.0
      Jan 24, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Not much going on so work life balance is fine. - They underpay so lots of unqualified candidates so easy to be high performer

      Cons

      -Discombobulated teams - Below market salaries - overarching Japanese top down culture - too many pointless meetings

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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