Lofty Ideals, Typical Japanese Corporation - Anonymous employee Rakuten Employee Review

2.0
Sep 16, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Diverse workforce - English used at work *only in certain divisions - Free breakfast and lunch - Constantly new company acquisitions, creating a semblance of a global company

Cons

- Treatment of foreign employees sub-par at best - Zero promotion opportunities at >5 year mark - Pay very low compared to similar companies in the US - Terrible work/life balance - Englishnization not enforced - Japanese corporate culture still alive - Vast majority of non-Japanese employees quit within two years

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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