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      Work Culture and Management - Anonymous employee Rakuten Employee Review

      4.0
      Sep 11, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Not so much workload. Product Managers are good and comes with really good requirement.

      Cons

      Everyone is given director of engineering title in the engineering team, but they would do developer's work. At the same time they like to behave like directors and don't do work.

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      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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