Wouldn't stay here for more than a year. - Anonymous employee Rakuten Employee Review

3.0
Sep 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work-life balance is great: flexible hours, work from home perks. There is lots to do (not all of it exciting), but the company is growing quickly, especially in the States.

Cons

No system for promotions. Salaries are very low. Management (especially in development) are clueless on how to retain talent.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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