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      Rakuten

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      Rakuten reviews

      Long hours. Very tiring. Hard to get promoted because "no one gets promoted" - BU New Grad Rakuten Employee Review

      3.0
      Aug 29, 2014
      Bu new grad
      Recommend
      CEO approval
      Business outlook

      Pros

      Free breakfast and lunch (Lunch is tasty). A lot of smart and global-minded douki. A lot of them will become your very good friends. Tokyo is a fun city for young people. Free japanese class provided by the company during work hours if you need to improve your japanese.

      Cons

      Power harassment from upper level. Very long hours (Leaving at 10pm-12pm two three times a week is totally normal) Really hard to get promoted. Miscommunication in the company because of language barrier. Random haizoku (job assignment) after training so a lot of new graduate don't enjoy what they do. Not much transparency (vertically and horizontally)

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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