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      Horrible toxic management - Marketing Director Rakuten Employee Review

      1.0
      Apr 22, 2021
      Marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great co workers and peers Decent benefits Work life balance is great amongst some departments

      Cons

      Worst management HR leader is hostile. Company is aware but this individual is in protected class. Management In other areas equally toxic.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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