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      Rakuten reviews

      Bad culture shift - Anonymous employee Rakuten Employee Review

      2.0
      Oct 26, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, decent benefits, flexible work schedule

      Cons

      Leadership does not care about their people. They are completely un-engaged. No one trusts HR because they protect the company not the people.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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