It's more of an outsourcing unit of Rakuten Inc. than a center of innovation - Anonymous employee Rakuten Employee Review

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

There were no cons while I was there