Customer Service - Anonymous employee Rakuten Employee Review

Management is horrible. Employees are clickish, talked to my manager twice in a month and she really could not be bothered with me. The team I was assigned to was mad that Ebates went outside the click to hire me and was given little to no guidance on my actual position. Instead of learning my job, I had to learn all customer service and spend 10 minutes a day trying to learn my actual job. However, the "team" didn't want anything to do with it and half assed the training. I finally had enough and walked out. The also jack you around with pay as well. I was supposed to be salary and wound up being hourly at a lower rate then originally agreed upon. Would have told them to bug off sooner but I needed a job. Stay away from this place!!!