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      Everything is urgent but nothing is right - Anonymous employee Rakuten Employee Review

      1.0
      Aug 6, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The atmosphere in the office has improved recently and the are some fun office events planned now and again. You can wear almost anything you want. People are very kind.

      Cons

      Employees do not plan ahead and everything becomes rushed and is done incorrectly because it becomes urgent. The CEO is too scared of Rakuten to make good choices for the company.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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